Director of Design Systems & Foundations
Apr 2026 – Present
Constant Contact
•
Establishing the design system as the foundation for Constant Contact’s product experience, including the team and operating model behind it.
•
Building a modern, scalable token library as the single source of truth for UI across the product.
•
Defining the component foundation for AI-driven experiences, including the AI Assistant chatbot, with AI-legible documentation so coding agents can build against design system guidelines.
•
Standing up the contribution model and automating delivery through skills and MCP integrations with Jira and Figma.
UX Design Director, Design Systems
Jan 2021 – July 2025
Indeed
Strategic Leadership & Organizational Impact
•
Grew design system adoption from 45% to 94% across 500+ product teams in 18 months, returning $4.2M in annual productivity through governance and executive sponsorship.
•
Scaled the team from 18 to 25 across design, engineering, content, and research. Built career frameworks, critique rituals, and mentorship that raised craft quality and kept retention strong.
•
Kept the system funded and prioritized by running MBRs with executive leadership, reporting adoption, developer productivity, and UX consistency.
Platform & Systems Architecture
•
Led a visual refresh across 2,000+ product surfaces on iOS, Android, Web, and Email. Coordinated a four-quarter rollout with migration planning, automated testing, and cross-functional governance, reaching 94% adoption with zero P0 incidents.
•
Architected a semantic token system that gave every platform a single source of truth for theming, cutting design-to-development handoff time and removing recurring token troubleshooting.
•
Established the governance framework (SemVer versioning, contribution guidelines, deprecation workflows) adopted across 1,200+ repositories.
•
Designed React component APIs using compound components, render props, and TypeScript, giving teams flexible consumption while holding the line on accessibility and performance.
Innovation & Automation
•
Built an automated documentation pipeline with Claude, the Figma API, and GitHub Actions that kept design and code in sync and sharply reduced manual documentation effort.
•
Created an AI prototyping platform that let 2,000+ non-technical contributors produce coded prototypes built from real design system components.
•
Automated component QA and accessibility testing with custom tooling (Claude Code, Figma API), clearing manual validation bottlenecks and shortening review cycles.
UX Manager, Design Technology
Jan 2019 – Jan 2021
Indeed
•
Led 7-person team building accessible email design system integrated across 10,000+ templates in 60 countries, achieving 100% adoption in 14 months.
•
Automated personalized, multi-language email content (including RTL languages), ensuring consistent brand and accessibility across legacy email clients.
•
Partnered with cross-functional teams to optimize email engagement and establish cohesive design language across digital communications.
Senior Design Technologist
July 2017 – Jan 2019
Indeed
•
Lead Design Technologist for a 5-person team developing Indeed’s email platform, designing multi-variant experiments that drove measurable engagement improvements across flagship communications including Job Alerts (Indeed’s highest-volume email).
UI Engineer II
Jan 2014 – July 2017
RetailMeNot
•
Built and maintained all triggered and promotional emails, including hundreds of A/B tests that led to an 8% increase in company revenue.
•
Ensured cohesive user experience and brand integrity by implementing design system components and approved brand assets.
•
Configured and maintained RMN’s email service provider, Salesforce (ExactTarget), ensuring reliable email delivery and system efficiency.